Open to opportunities

Taylor Tucker

@taylortucker

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Experienced hospitality and retail manager skilled in customer service and inventory.

United States

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What I'm looking for

I seek a hands-on role in retail or hospitality with growth opportunities where I can lead teams, manage operations and optimize inventory and customer experience.

I am a dedicated hospitality and retail professional with progressive leadership experience, promoted to Assistant General Manager at Uplift Milford after serving as Inventory Key and Budtender. I combine strong customer-service instincts with proven skills in inventory coordination, cash handling, scheduling, and employee coaching.

My background includes bartending, serving, and supervisory roles across restaurants and retail, plus a legal internship where I prepared documents and managed client communications. I bring time management, organization, problem-solving, and professionalism to fast-paced environments and focus on developing teams and ensuring operational accuracy.

Experience

Work history, roles, and key accomplishments

Current

Assistant General Manager

Current

Uplift Milford

May 2024 - Present (1 year 8 months)

Promoted to Assistant General Manager in May 2024; oversee store operations, staffing, scheduling, timecards, disciplinary actions, and coaching to ensure efficient daily performance.

Scheduling Coaching Inventory Management Cash Handling Operations Employee Relations

Current

Bartender (Freelance)

Current

Freelance Events

Jan 2019 - Present (7 years)

Freelance bartender since 2019 providing beverage service for weddings and events, managing service setup, and delivering professional guest experiences.

Bartending Mobile Service+Customer Service Cash Handling Time Management

Budtender / Key Employee

Uplift Milford

Mar 2023 - May 2024 (1 year 2 months)

Worked March 2023–May 2024 in medical cannabis retail providing patient assistance, processing returns, handling cash for open/close, and managing intake inventory and system entry.

Cannabis Retail Cash Handling Returns Processing Compliance Customer Support

Bartender

Drake's Florence

Jun 2020 - Aug 2023 (3 years 2 months)

Served June 2020–Aug 2023 preparing beverages, providing guest service, onboarding and training new staff as a certified trainer, and maintaining opening/closing duties.

Bartending Training Guest Service POS Cash Handling

Server / Bartender

Red Lobster

Jun 2019 - Jan 2020 (7 months)

Worked June 2019–Jan 2020 delivering table service and beverage preparation while ensuring guest satisfaction and timely service.

Guest Relations POS Food Service Communication Time Management Teamwork

Server

Uccello's Ristorante

Jan 2017 - Apr 2019 (2 years 3 months)

Served Jan 2017–Apr 2019 providing guest service, beverage and food delivery, and maintaining section readiness for a high-volume restaurant.

Guest Relations POS Time Management Teamwork Multitasking

Intern / Paralegal

Lawrence & Associates, LLC

May 2018 - Aug 2018 (3 months)

Interned May 2018–Aug 2018 preparing legal documents, contacting clients and medical providers for records, and executing assigned daily tasks.

Administrative Support Research Data Entry

Customer Service Specialist

Dick's Sporting Goods

Apr 2016 - Aug 2018 (2 years 4 months)

Worked Apr 2016–Aug 2018 supervising cashiers, making transaction decisions, greeting customers, and performing end-of-day cash drawer counts.

Cash Handling Supervision Customer Service POS Retail Operations

Education

Degrees, certifications, and relevant coursework

Grand Valley State University

Bachelor of Science, Legal Studies

Activities and societies: Sigma Sigma Sigma (Collegiate member since Fall 2015; alumnae member since 2019); Transitions Leader (Aug 2018); Student Ambassador (2017)

Completed a Bachelor of Science in Legal Studies with a minor in Political Science, graduating in April 2019.