Jalen Booth

I am a detail-oriented mortgage and customer service professional with experience supporting loan processing operations and ensuring smooth, accurate, and timely mortgage workflows. I excel at document review, data validation, pipeline management, and applying compliance standards and lending guidelines.

I have supported customers and internal teams across high-volume, fast-paced environments — assisting customers with loan options, resolving application issues, and maintaining clear communication with processors, underwriters, and account executives to meet deadlines.

At United Wholesale Mortgage I focused on quality control, regulatory adherence (RESPA, TILA, HMDA), and continuous process improvement while providing exceptional internal and external customer service to achieve departmental goals for turn times, quality, and efficiency.