Lacina Jackson
@lacinajackson
Detail-oriented Assistant Community Manager with strong financial operations skills.
United StatesWhat I'm looking for
I am a dedicated Assistant Community Manager with extensive experience in financial operations, resident relations, and team leadership. Currently, I manage financial transactions, including collecting and posting rent, preparing bank deposits, and reconciling accounts at Greystar. My commitment to promoting resident satisfaction and retention has been a key factor in my success, as I actively address concerns and implement effective procedures for collecting on delinquencies.
Throughout my career, I have consistently demonstrated my ability to manage vendor relationships and ensure accurate invoice processing. My previous roles, including Assistant Community Director and Business Manager, have equipped me with the skills to oversee day-to-day operations, maintain resident records, and support team management effectively. I am proficient in various property management systems, including Yardi Voyager and RentCafe, which have enhanced my ability to deliver exceptional service and maintain operational efficiency.
With a Bachelor’s degree in Business Administration and a commitment to continuous improvement, I am eager to leverage my expertise in property management to contribute to a dynamic team. I thrive in environments that prioritize collaboration, innovation, and resident satisfaction.
Experience
Work history, roles, and key accomplishments
Assistant Community Manager
Greystar
Feb 2025 - Present (9 months)
Managed financial operations including rent collection, bank deposits, and invoice processing. Oversaw resident account management, addressing delinquencies and enforcing lease agreements to maximize revenue.
Assistant Community Director
CWS Apartment Homes
Dec 2022 - Jan 2025 (2 years 1 month)
Managed rent collection and payment processing, ensuring accurate financial records and daily bank deposits. Maintained resident records and reported on key metrics, supporting the Community Director with team management and coordinating tasks for an 8-member team.
Business Manager
Rance King Properties
Feb 2020 - Nov 2022 (2 years 9 months)
Assisted in preparing various notices, including late letters and disposition filings, ensuring compliance with company policies. Contributed to resident satisfaction by assisting with rent collection and maintaining accurate accounts receivable.
Leasing Consultant
Wesley Apartments Homes
Feb 2016 - Jan 2020 (3 years 11 months)
Generated and managed traffic, qualified prospects, and successfully leased apartments, preparing lease documentation and completing move-in procedures. Coordinated resident service requests with Maintenance Staff, ensuring timely resolution of issues.
Property Administrator
International Management Company
Dec 2015 - Feb 2016 (2 months)
Maintained comparative service and pricing records for contractors to objectively evaluate performance and oversaw assigned service contracts. Periodically solicited competitive bids from qualified contractors to provide maintenance services and supplies.
Education
Degrees, certifications, and relevant coursework
SUStrayer University
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration, focusing on core business principles and management practices. Gained foundational knowledge in areas such as finance, marketing, and organizational behavior.
Availability
Location
United StatesAuthorized to work in
Job categories
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