Taylor Davis
@taylordavis
Dedicated customer service professional with diverse experience in hospitality.
What I'm looking for
Hi, I'm Taylor Davis, a dedicated customer service professional with extensive experience in various roles, including Certified Service Professional at H&R Block and back-of-house trainer at Chick-fil-A. My journey has equipped me with a strong foundation in customer service, problem-solving, and food safety, making me a versatile asset in any team.
Throughout my career, I have honed my skills in tax document management, client account creation, and employee training across multiple states. My commitment to excellence is evident in my ability to maintain organization in fast-paced environments while ensuring customer satisfaction. I thrive in roles that challenge me and allow me to contribute positively to the workplace.
As I seek new opportunities, I am eager to leverage my skills in a dynamic environment where I can continue to grow and make a meaningful impact. I am particularly interested in positions that value teamwork and provide opportunities for professional development.
Experience
Work history, roles, and key accomplishments
Server and Bartender
Marriott Sheraton Grand Rapids Airport
Apr 2021 - Present (4 years 2 months)
Served as a server and bartender, providing food and beverage service to hotel guests. Managed customer orders and ensured a positive dining experience.
Fire Watch Safety
EMR Industrial & Schneider Electric
Jan 2020 - Present (5 years 5 months)
Provided fire watch safety services for power plant, electrical, and APC data repair projects across the Midwest. Ensured adherence to safety protocols in industrial environments.
Back of House Trainer
Chick-fil-A
Jan 2017 - Present (8 years 5 months)
Trained new employees across multiple states on back-of-house equipment, food safety, and franchise standards. Contributed to the successful opening of new restaurant locations.
Education
Degrees, certifications, and relevant coursework
South Christian High School
GED, General Education
Obtained a General Education Development (GED) credential, demonstrating proficiency in core academic subjects. This certification signifies a foundational understanding equivalent to a high school diploma.
Grand Rapids Community College
Associate's Degree, General Studies
Attended Grand Rapids Community College, focusing on general studies. This period of study provided a broad educational foundation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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