Christina Pete

I am a customer-focused service professional with experience in retail, fast-food management, and remote call-center roles. I bring years of front-line experience handling transactions, supervising staff, and maintaining service standards.

I have Medicare-related call experience including caller de-escalation, Medicare Advantage plans, DSNPs, claims research, filings, grievances and appeals, and meeting performance metrics. I work well under pressure and adapt quickly to new systems and processes.

My background includes seven-plus years in restaurant management and store operations, hands-on food safety practice, and current safety attendant responsibilities. I am comfortable working independently in remote settings and collaborating effectively in teams.

I hold a high school diploma and certifications including a TWIC card and Food Safety Certification. I am eager to apply my customer service, management, and call-center skills to roles that value reliability, clear communication, and continuous improvement.