Tatiana User
@tatianauser6
Customer Success Representative in B2B client operations, who won four major tenders and maintained a 100% application acceptance rate.
UruguayWhat I'm looking for
At Liberty Group LLP, I coordinated the end-to-end tender process, prepared commercial proposals, and served as a point of contact for vendors and suppliers. I won four major tenders within six months and maintained a 100% application acceptance rate with zero documentation-related rejections.
At AZS Komplekt Kazakhstan LLP, I managed HR documentation and restructured physical and digital archives. Earlier, I maintained client CRM records at Law Firm AS & Partners LLP and managed engineering archives at Pskov Civil Engineering Institute.
Experience
Work history, roles, and key accomplishments
CRM & Documentation Coordinator
Liberty Group LLP
Sep 2025 - May 2026 (8 months)
Managed end-to-end tender processes, prepared commercial proposals, and coordinated order processing and delivery logistics. Served as primary contact for vendors and suppliers, negotiating terms and securing optimal pricing.
Document Manager / HR Administrator
AZS Komplekt Kazakhstan LLP
Apr 2024 - May 2025 (1 year 1 month)
Managed HR documentation including contracts, personnel files, and leave calculations. Handled corporate correspondence and maintained archives using 1C, and organized executive travel and events.
Office Manager
Law Firm AS & Partners LLP
Apr 2023 - Apr 2024 (1 year)
Managed office administration, legal correspondence, and contract drafting. Maintained client CRM database and handled supplier relations and travel arrangements for legal staff.
Head of Information & Bibliography Section
Public Library
Jan 2020 - Dec 2022 (2 years 11 months)
Organized public events, managed partner relationships, and compiled statistical and operational reports.
Head of Technical Department / Archive Manager
Pskov Civil Engineering Institute
Jan 2006 - Dec 2019 (13 years 11 months)
Supervised a team, digitized technical documentation, and managed engineering archives over a 13-year period.
Education
Degrees, certifications, and relevant coursework
Saint Petersburg State University of Culture and Arts
Bachelor's Degree, Library and Information Resources
Earned a Bachelor's degree in Library and Information Resources.
Tech stack
Software and tools used professionally
Availability
Location
UruguayAuthorized to work in
Salary expectations
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