Open to opportunities

nemesis perez

@nemesisperez

Message

Project manager and operations professional skilled in stakeholder communication and cross-functional delivery.

Uruguay

Message

What I'm looking for

I am seeking a role where I can lead cross-functional projects or operations, work with stakeholders to deliver measurable results, and grow into broader managerial responsibilities.

I am a project manager and operations professional with experience driving end-to-end project reviews, milestone tracking, risk assessment, and KPI reporting to leadership. I prioritize regulatory compliance and alignment with business goals while managing contractor performance and cross-functional approvals.

I have a background in sales and client-facing roles, having worked as a trading sales executive facilitating CFDs trades, building client relationships, and providing market insights. I have also held operational and people-leadership roles—office manager, team leader, and customer service agent—where I led employee engagement, internal communications, training support, and quality monitoring.

I bring strong communication, leadership, adaptability, critical thinking, and problem-solving skills, and I am comfortable working under pressure. I am continuously developing technical capabilities including HTML, CSS, Power BI, and CRM tools to support data-informed operations and stakeholder decision-making.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Altisource

Jan 2025 - Present (1 year 1 month)

Drive end-to-end project reviews to ensure alignment with business goals, regulatory compliance, and service-level standards; oversee intake, milestone tracking, risk assessment, and stakeholder communications to deliver KPI-driven reports to leadership.

Project Management Risk Assessment KPIs Milestone Contractor Management

Sales Executive

Latam Investment

Jan 2025 - Dec 2025 (11 months)

Specialized in CFDs sales by providing market insights, executing client orders, and building relationships to drive revenue growth and increase trade volumes while advising on risk management.

CFDs Sales Trade Execution Market Analysis Client Relationship Management Risk Advisory Revenue Generation

Office Manager

Alorica

Jan 2024 - Jan 2025 (1 year)

Represented brand across internal and external engagements, led employee engagement and internal communications, and managed marketing/event logistics, budgets, and senior management travel to ensure consistent brand representation.

Office Management Internal Communications Event Planning Budget Management Employee Engagement Logistics

Team Leader

Alorica

Jan 2024 - Dec 2024 (11 months)

Provided guidance and support to new hires during training and nesting, handled escalated supervisor-level calls, and monitored agent interactions to deliver feedback aligned with client quality standards.

Team Leadership Coaching Escalations Training

Customer Service Agent

Alorica

Jan 2023 - Jan 2024 (1 year)

Drove sales and improved customer satisfaction through personalized service, rapid issue resolution, and technical support across device types to increase loyalty and retention.

Customer Service Sales Technical Support CRM Customer Retention