Open to opportunities

Tatiana Delgado

@tatianadelgado

Message

I improve healthcare records accuracy, compliance, and release-of-information workflows.

Zimbabwe

Message

What I'm looking for

I'm looking to improve healthcare records accuracy, HIPAA compliance, release coordination, and retrieval times through process controls, audits, reporting, and metrics-driven oversight.

I'm currently supporting medical documentation, patient care coordination, medical coding, and records management as an Emergency Department Scribe at Veterans Affairs. Previously, at Datafied Global, I handled release-of-information requests, authorization verification, medical-record disclosures, and quality assurance while safeguarding protected health information.

I've improved AR tracking accuracy through a new reporting system and streamlined billing processes to reduce claim submission errors by 90%. With more than six years in records management, compliance, and release coordination, I use audits, tracking logs, and process controls to support HIPAA adherence and faster record retrieval.

Experience

Work history, roles, and key accomplishments

Current

Emergency Department Scribe

Current

Veteran Affairs

Nov 2025 - Present (9 months)

Scribes in the emergency department, supporting patient care coordination and medical documentation. Ensures accurate and timely documentation of patient encounters.

Patient Care Coordination Medical Coding Medical Records Management Electronic Health Records (EHR EMR)Provider Profile Management System Medical Documentation Medical Terminology

ROI Specialist (Release of Information Specialist)

Datafied Global

Jun 2020 - Nov 2025 (5 years 5 months)

Managed release of information processes, ensuring secure handling of protected health information and compliance with HIPAA. Conducted audits of released records and maintained tracking logs.

Release Of Information (ROI)Health Information Management (HIM)HIPAA Quality Assurance

Military Enlisted

U.S. Army

Jan 2017 - Jun 2020 (3 years 5 months)

Managed procurement, storage, and distribution of supplies for unit operations, improving readiness and reducing delays. Demonstrated leadership and teamwork in high-pressure environments.

Leadership Operational Readiness Critical Thinking Problem Solving Decision Making Under Pressure Time Management Accountability Attention To Detail

Insurance Agent

State Farm

Jan 2016 - May 2017 (1 year 4 months)

Advised clients on auto coverage options, reducing coverage gaps and clarifying policy terms. Prepared renewal packets and policy endorsements, and investigated complex claims to resolve disputes.

Client Advisory Policy Management Claims Investigation Coverage Analysis Customer Service Documentation Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Houston-Downtown

Bachelor of Business Administration, Business Administration

2020 - 2024

Pursued a Bachelor's Degree in Business Administration with relevant coursework in accounting, financial management, healthcare administration, and operations management.