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Kacey ellisKE
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Kacey ellis

@kaceyellis

Health Information Specialist at Ciox Health who processed patient records and safeguarded PHI in a high-volume healthcare setting.

United States
Message

At Ciox Health, I processed patient health information requests in accordance with HIPAA, company policies, and facility procedures. I safeguarded PHI while maintaining accurate, organized records and assembling patient charts from paper and electronic sources.

I also digitized medical documentation through scanning and indexing, and responded to requests from patients, providers, and internal departments. At the Arizona Department of Economic Security, I reviewed complex cases, issued formal determinations, and maintained documentation in OnBase.

Experience

Work history, roles, and key accomplishments

WS

E-commerce Personal Shopper

Walmart Supercenter

Jan 2022 - Dec 2023 (1 year 11 months)

Fulfilled online orders by selecting and preparing items for customer pickup or delivery.

BL

Delivery Driver

Burst Logistic

Jan 2020 - Dec 2021 (1 year 11 months)

Delivered packages for Amazon as part of the DSP program.

AS

Program Service Evaluator

Arizona Department of Economic Security

Oct 2020 - May 2021 (7 months)

Reviewed and adjudicated complex cases involving improper payments, overpayments, fraud investigations, and appeals. Issued formal determinations and maintained detailed records within OnBase and agency systems.

WS

Customer Service Management

Walmart Supercenter

Jan 2019 - Oct 2020 (1 year 9 months)

Supervised front-end customer service operations, staffing, scheduling, and associate training. Resolved customer complaints and managed reports, cash handling, and operational workflows.

WD

Unit Leader

Washington Elementary School District

Jan 2016 - Dec 2019 (3 years 11 months)

Led a unit within the school district, overseeing activities and supporting students.

BC

Food Service Worker

Banner Thunderbird Medical Center

Jan 2014 - Dec 2015 (1 year 11 months)

Provided food service support in a medical center environment.

Education

Degrees, certifications, and relevant coursework

U.S. Career Institute logoUI

U.S. Career Institute

Certificate – Medical Coding Specialist, Medical Coding

Completed a Medical Coding Specialist certificate program in May 2024.

Le Cordon Bleu College of Culinary Arts logoLA

Le Cordon Bleu College of Culinary Arts

Associate of Occupational Studies, Culinary Arts

Earned an Associate of Occupational Studies in Culinary Arts.

Tech stack

Software and tools used professionally

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