Tasha Pollard
@tashapollard
Customer service professional with strong documentation and database skills.
What I'm looking for
I am a customer service representative with hands-on experience maintaining detailed records, resolving inquiries, and building customer databases to improve operational accuracy and service delivery.
At Powur, PBC I handled customer inquiries, answered questions, resolved problems promptly, and created a new customer database by entering customer information—demonstrating attention to detail and strong communication skills.
I have a background in nursing studies from Stephen F. Austin State University, volunteer experience preparing community meals, and I am currently expanding my technical knowledge through courses in computer science and statistics.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Powur, PBC
Oct 2021 - Aug 2025 (3 years 10 months)
Maintained accurate customer records and built a new customer database; handled inquiries and resolved issues promptly to improve service accuracy and response time.
Education
Degrees, certifications, and relevant coursework
Stephen F. Austin State University
Nursing
Activities and societies: Volunteered monthly to prepare meals at the local community food bank.
Studied Nursing and volunteered monthly at a local community food bank; currently completing courses in computer science and statistics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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