I am focusing on System admin or DevOps entry/intern level roles. apart from that I am open to work as Desktop Support engineer
Tarun Bhandari
@tarunbhandari
I'm a Desktop support Engineer with 1.5 years of experience, transitioning into System Admin and DevOps role.
What I'm looking for
I am a Desktop Support Engineer with 1.5 years of hands-on experience in IT support, troubleshooting and system maintenance.
In my current role, I have resolved hardware and software issues, managing user accounts, configuring systems and ensuring smooth day-to-day IT operations. This experience has helped me in building a strong foundation in networking, operating systems and problem-solving.
I am now expanding my skills towards System Administration and Devops. I am actively learning Linux, cloud technologies (AWS) and automation tools and I am highly interested in building scalable and efficient systems.
Experience
Work history, roles, and key accomplishments
Desktop Support Engineer
CMS IT Services
Nov 2025 - Present (5 months)
Provided technical remote support to users across multiple locations in India and handled laptop/desktop configuration and deployment. Ensured endpoint systems stayed compliant with organizational IT policies, security standards, and update requirements.
Desktop Support Engineer (L1)
Insiza TechHub
Sep 2024 - Oct 2025 (1 year 1 month)
Started as a trainee and was promoted to L1 engineer within 3 months based on performance while supporting 100+ users via onsite and remote troubleshooting. Managed incidents and service requests within SLAs and resolved hardware, software, and basic network connectivity issues.
Education
Degrees, certifications, and relevant coursework
Model college
Bachelor of Science, Information Technology
2022 - 2024
Grade: 9.2 CGPA
Earned a B.Sc in Information Technology from Model college, completing the program from 2022 to 2024.
S.K Bose Junior College
Higher Secondary Certificate, Science (HSC)
2020 - 2021
Grade: 79.17%
Completed HSC in the Science stream at S.K Bose Junior College from 2020 to 2021.
Availability
Location
Authorized to work in
Salary expectations
Social media
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