At CLOSERSTILLMEDIALTD., I managed outstanding invoices and collection activity, working directly with UK and European customers to resolve pricing, VAT, and invoice-correction queries. I also prepared weekly aged-debt reports to support prioritisation and follow-up.
Previously, at DSSMITH, I investigated customer deductions and disputes and produced reports on query status and outstanding actions. At WIPROLIMITED, I managed customer cases in Salesforce and supported quotations, orders, and credit/debit notes using Salesforce and SAP.

