rahul kumar

Manage end-to-end credit control and accounts receivable for UK corporate clients using Oracle ERP. Oversee invoicing validation, receipt allocation (BACS/Direct Debit/e-transfers), reconciliations, debtor ageing reporting, audit support, and dispute resolution.

Owned full-cycle accounts receivable with KPI-driven, timely, and accurate collections, including invoice dispatch, validation controls, payment posting, and ledger reconciliations. Produced AR ageing and cash collection summary reports, drove recovery on overdue balances, and partnered with Sales/Finance to resolve billing disputes.

Led technical client onboarding workflows and post-sales platform implementation, including custom product configuration, system setup, and client-specific operational rules. Coordinated with engineering to resolve system issues, delivered technical training and documentation, and supervised a cross-functional team of 15.

Served as an operational liaison between enterprise clients and internal product teams, supporting AR by tracking overdue accounts and driving preliminary collection follow-ups. Monitored transactional data and customer payments using DWRS and Salesforce Order Journal, coordinating with Sales and Accounts Payable to clear outstanding balances ahead of contract renewals.

Completed an MBA in Operations Management through distance learning at Swami Vivekanand Subharti University.

Earned a Bachelor of Arts (B.A.) from Kalinga University.