Tariah Ransom
@tariahransom
I build automated workflows and data reports while helping users solve technical and service challenges.
NigeriaWhat I'm looking for
I've built automated business workflows at Springer Capital using n8n, the Redmine API, Twilio, and Twenty CRM, while analyzing business data and creating Power BI reports.
At Maryland Healthcare, I support patients and visitors across phone, email, live chat, and social media, resolving questions, de-escalating concerns, and assisting with payments. I also teach cybersecurity at Spitallabs through practical lessons, exercises, and demonstrations.
I'm motivated by making complex topics easier to understand and delivering effective, supportive solutions for users.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
SnackSmart
Jan 2026 - Present (9 months)
Managed calendars, scheduled meetings, coordinated appointments across time zones, handled email inbox management, performed data entry and record keeping, prepared reports and presentations, conducted online research, and maintained confidentiality of sensitive information.
Cybersecurity Instructor
Spitallabs
Jan 2022 - Present (4 years 9 months)
Delivered cybersecurity training on core security concepts, threats, vulnerabilities, and best practices, developed practical lessons and demonstrations, and guided learners through cybersecurity tools and frameworks.
Customer Support
Maryland Healthcare
Jan 2019 - Present (7 years 9 months)
Assisted patients and visitors with information about doctors and prescription availability, handled inquiries via phone, email, live chat, and social media, de-escalated frustrated patients, and processed payments and set up payment plans.
Supervisor
Pakiri Hotel And Suites
Apr 2022 - Dec 2025 (3 years 8 months)
Acted as primary point of contact for guest issues, developed and implemented quick solutions to address complaints such as booking errors or service delays, ensuring customer satisfaction.
Operations And Compliance Audit Intern
Springer Capital
Apr 2026 - Present (6 months)
Built and automated business workflows using n8n, managed workflow processes and task automation via the Redmine API, analyzed business data and created reports using Power BI, built and managed Twilio workflow processes, and developed and maintained the Twenty CRM backend.
Education
Degrees, certifications, and relevant coursework
IU International University of Applied Sciences
Bachelor of Science, Computer Science
2021 -
Pursuing a B.Sc. in Computer Science at IU International University of Applied Sciences, expected to complete in 2026.
Cisco Networking Academy
Cisco Certified Support Technician, Information Technology
2023 - 2024
Completed the Cisco Certified Support Technician program at Cisco Networking Academy from 2023 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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