TB
Open to opportunities

Tara Baumann

@tarabaumann

Highly organized professional with 20 years in administrative support.

United States
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What I'm looking for

I seek a role that values precision and offers opportunities for growth in a collaborative environment.

I am an experienced professional with over 20 years in administrative support, customer service, and operations. My career has been marked by a commitment to precision and professionalism, particularly in roles that require strong communication and logistical coordination. At Midco Telecommunications, I excelled in managing complex service issues and scheduling, ensuring high levels of customer satisfaction through proactive communication.

In my recent internship, I created operational content that significantly improved employee engagement, showcasing my ability to manage projects effectively. My technical skills, including proficiency in Microsoft Office Suite and basic knowledge of SQL, XML, and HTML, enable me to handle complex documentation and scheduling needs with confidence. I take pride in creating a welcoming and organized experience for candidates, aligning closely with the high standards set by your company.

Experience

Work history, roles, and key accomplishments

MT

IT Specialist / Customer Service Representative

Midco Telecommunications

Sep 2022 - Apr 2025 (2 years 7 months)

Scheduled and managed high-volume customer appointments and support interactions, ensuring quick resolutions and strong service satisfaction. Communicated regularly with customers and internal departments to streamline service delivery.

MT

Content Specialist

Midco Telecommunications

May 2024 - Jun 2024 (1 month)

Created and organized internal content and documentation aligned with project goals and employee engagement. Managed updates to the company’s intranet and knowledge base, improving user experience and information access.

SM

Property Manager

SS&S Property Management

Apr 2016 - Jun 2022 (6 years 2 months)

Scheduled appointments, managed maintenance requests, and served as the primary contact for resident interactions, ensuring a seamless experience. Coordinated marketing, showings, and application processing with a high level of professionalism and accuracy.

SE

Office Manager

Sinder Electric

Mar 2014 - May 2016 (2 years 2 months)

Supported executive-level staff with calendar management, service scheduling, and internal communication. Maintained compliance documentation, payroll reporting, and L&I filings with accuracy and confidentiality.

KB

Administrator

Kelly Services at Boeing

May 2006 - Mar 2009 (2 years 10 months)

Managed document conversion and digital filing of engineering certification plans, ensuring accuracy and traceability. Prepared data summaries and reports for senior managers using Excel, including pivot tables and conditional formatting.

Education

Degrees, certifications, and relevant coursework

North Seattle College logoNC

North Seattle College

Associate Degree, Real Estate

Obtained an Associate Degree in Real Estate, covering principles of property management, real estate law, and market analysis. Developed skills in property transactions and client relations.

ES

Everett High School

High School Diploma, General Studies

Completed high school education and received a High School Diploma. Developed foundational academic skills across various subjects.

North Seattle College logoNC

North Seattle College

Bachelor of Arts, International Business

Completed a Bachelor of Arts degree with a focus on International Business. Gained knowledge in global markets, cross-cultural communication, and international trade practices.

Tech stack

Software and tools used professionally

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Tara Baumann - IT Specialist / Customer Service Representative - Midco Telecommunications | Himalayas