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Tapanga Parham

@tapangaparham

I improve operations, programs and projects through process redesign, quality systems, compliance, and data-driven performance management.

United States

Message

What I'm looking for

I'm looking to lead organizational quality, process improvement, compliance, and performance-management initiatives where I can strengthen systems, reduce variation, and improve service delivery.

At Pima County Health Department, I lead quality and process improvement initiatives across clinical, administrative, and community teams. I redesign workflows through root-cause analysis and process mapping, improving efficiency by up to 30% while reducing rework and compliance risk.

I build KPI dashboards, performance metrics, standard workflows, policies, and audit-ready documentation that give leaders real-time visibility into program performance. I also manage more than $110K in annual grant funding with less than 1% variance.

Previously, I managed accreditation lifecycle activities, translated regulatory standards into operational workflows, and trained 80+ staff and leaders on compliance and documentation expectations. My standardization work saved 200+ staff hours per accreditation cycle and reduced resubmission requests by 5%.

My public health work also includes vaccine equity initiatives and Food-as-Medicine operations serving 250+ families monthly. I bring Lean Six Sigma, healthcare quality, change management, and firsthand Veteran clinical-care experience to work that makes services more reliable and accessible.

Experience

Work history, roles, and key accomplishments

Current

Public Health Program Manager

Current

Pima County Health Department

Jan 2025 - Present (1 year 8 months)

Established quality metrics and KPI dashboards, directed root-cause analysis and process redesign, standardized workflows, led cross-functional initiatives, and managed $110K+ in grant funding with less than 1% variance.

Quality Metrics KPI Dashboards Root Cause Analysis Process Mapping Workflow Standardization Cross Functional Collaboration Grant Management Business Requirements Documentation Change Management Power BI SharePoint

Public Health Program Coordinator

Pima County Health Department

Nov 2023 - Jan 2025 (1 year 2 months)

Managed the full accreditation lifecycle, executed gap analyses, interpreted regulatory standards, trained 80+ staff, and authored accreditation narratives reducing resubmission requests by 5%.

Accreditation Management Gap Analysis Regulatory Compliance Workflow Standardization Training Narrative Development Documentation Risk Mitigation

Vaccine Equity Program Coordinator

Pima County Health Department

Sep 2021 - Jun 2022 (9 months)

Managed operational planning and execution of up to 30 community-based health initiatives per month, improving service delivery and operational efficiency through geographic prioritization and data analytics. Coordinated with 80+ internal and external stakeholders monthly to streamline communication pathways and improve program delivery outcomes.

Diabetes Care Coordinator

AmeriCorps – Arizona Serve

Jun 2020 - Jun 2021 (1 year)

Led operations for a food distribution program serving 250+ families monthly, managed 25+ volunteers, and supported diabetes prevention initiatives for high-need populations.

Program Operations Volunteer Management SOP Development Stakeholder Engagement Patient Education Population Health Bilingual Communication