
Tanya Drew
@tanyadrew
Data Entry Specialist at Centene / Superior Health Plan who processed Medicaid documentation and authorization requests.
What I'm looking for
At Centene / Superior Health Plan, I monitored and processed centralized fax lines for Texas Medicaid service coordination programs. I reviewed and routed incoming documentation, notified the appropriate teams, and assisted with authorization processing for LTSS services.
In Utilization Management, I processed web authorization requests for inpatient services and verified member eligibility and benefits. I also supported referral specialists with inpatient and outpatient authorization requests.
Earlier at Centene / Superior Health Plan, I processed emergency room documentation, entered authorization information for clinical review, and assisted members and providers with inquiries. My experience includes data entry and processing, document handling, and Microsoft Office applications.
Experience
Work history, roles, and key accomplishments
Program Coordinator
Centene / Superior Health Plan
Oct 2020 - Sep 2026 (5 years 11 months)
Monitored and processed centralized fax lines for Texas Medicaid service coordination programs, reviewed and routed documentation, and assisted with authorization processing for LTSS services.
Referral Specialist I / Triage
Centene / Superior Health Plan
Sep 2015 - Jun 2018 (2 years 9 months)
Received and processed inpatient emergency room documentation, confirmed eligibility and benefits, initiated authorization requests, and entered authorization information into computer systems.
Customer Service Representative
Centene / Superior Health Plan
Jul 2013 - Sep 2015 (2 years 2 months)
Assisted members and providers with inquiries regarding Texas Medicaid, Medicare Advantage, and CHIP, and researched benefits, prescriptions, providers, appointments, billing, and transportation issues.
Mail Processing Clerk
U.S. Postal Service
Jan 2013 - Mar 2013 (2 months)
Sorted and processed mail according to ZIP code, operating procedures, and dispatch schedules, and operated automated processing equipment to monitor mail flow.
Education
Degrees, certifications, and relevant coursework
Northeast Lakeview College
Undergraduate Coursework, Undergraduate Studies
2011 - 2013
Completed approximately 2 years of undergraduate coursework.
Roosevelt High School
High School Diploma, General Studies
1996 - 1997
High school diploma from Roosevelt High School, San Antonio, from 1996 to 1997.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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