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tanoj dadhichTD
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tanoj dadhich

@tanojdadhich

Client servicing and operations professional building B2B pipeline through onboarding, research, and high-stakes stakeholder communication.

India
Message

What I'm looking for

I’m seeking remote roles in Sales Development, Account Management, or Customer Success—using enterprise research and strategic relationship-building to drive immediate pipeline growth while owning onboarding and long-term client success.

I’m a client servicing and operations executive with 2+ years of corporate experience across B2B client communications, account coordination, and outbound partner operations. I focus on requirement gathering, strategic onboarding, and end-to-end lifecycle relationship management—so clients move from first conversation to durable adoption.

I’m strong in data-driven lead qualification and enterprise account mapping, turning outbound research into high-value proposals and service agreements. In my current role, I run discovery meetings, manage action items in CRMs, monitor client health metrics, and resolve operational bottlenecks with cross-functional teams and senior stakeholders.

Alongside client operations, I’ve delivered onboarding and training for complex ERP workflows and acted as a first line of support to improve product stickiness and customer satisfaction. I also bring community-building and audience engagement experience from scaling a 60,000+ member digital community and coordinating 150+ events—skills I use to support clear communication, negotiation, and partner outreach.

Experience

Work history, roles, and key accomplishments

WL
Current

Client Servicing & Operations Executive

WebCobblers Business Solutions Pvt. Ltd.

Jul 2024 - Present (2 years)

Own and manage end-to-end B2B client communications, including requirement gathering and strategic onboarding. Conduct outbound research and account mapping, coordinate delivery and campaign execution, and resolve operational bottlenecks using CRM tracking.

PA

Independent Performer & Community

Pan-India

Jan 2017 - Jan 2024 (7 years)

Curated content and built an organic digital community to 60,000+ followers through viral campaigns and high-engagement communication. Hosted and performed at 150+ high-profile events and collaborated with institutions and brands on audience-outreach and partnerships.

Education

Degrees, certifications, and relevant coursework

Devi Ahilya Vishwavidyalaya (DAVV) logoDD

Devi Ahilya Vishwavidyalaya (DAVV)

Master of Commerce (M.Com.)

Completed a Master of Commerce (M.Com.) at Devi Ahilya Vishwavidyalaya (DAVV).

Devi Ahilya Vishwavidyalaya (DAVV) logoDD

Devi Ahilya Vishwavidyalaya (DAVV)

Bachelor of Commerce (B.Com.)

Completed a Bachelor of Commerce (B.Com.) at Devi Ahilya Vishwavidyalaya (DAVV).

Tech stack

Software and tools used professionally

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