Tanika Albert
@tanikaalbert
I’m a Customer Services Advocate skilled in provider calls and billing-claims support.
United StatesWhat I'm looking for
I’m a Customer Services Advocate currently supporting providers through inbound and outbound calls. I focus on helping callers by assisting with billing claims and ensuring their questions are handled effectively.
With hands-on experience in provider communication and call-based support, I’ve built a customer-first approach to advocacy and problem resolution. I’m eager to bring that same service mindset to a role where I can consistently deliver clear, accurate support.
Experience
Work history, roles, and key accomplishments
Handled inbound calls from providers and assisted with submitting billing claims for callers. Also conducted outbound calls to providers to support billing/claims inquiries.
Education
Degrees, certifications, and relevant coursework
Hostos Community College
Associate of Liberal Arts, Psychology
2019 - 2021
Earned an Associate degree in Liberal Arts, studying Psychology, at Hostos Community College from 2019 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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