Tania Turcios

I am a results-driven Business Analyst with over three years of experience in data analysis, client engagement, and optimizing business processes. My background in psychology has equipped me with strong analytical and communication skills, allowing me to develop innovative solutions that drive success. I have a proven track record of managing large-scale projects, implementing systems that enhance operational efficiency and boost stakeholder satisfaction.

Currently, I spearhead the statewide implementation of a Medicaid enrollment system at the Maryland Health Benefit Exchange, improving efficiency for over 400 workers. My role involves gathering requirements for the state-wide Unemployment Insurance Easy Enrollment program, which has successfully helped over 12,000 uninsured residents enroll in health insurance since 2022. I thrive in collaborative environments, working cross-functionally with testing, development, and project management teams to ensure all deadlines are met.

In addition to my technical skills in data analysis and visualization, I possess strong soft skills such as communication, critical thinking, and problem-solving. My experience as a Program Coordinator and Registered Behavior Technician has further honed my ability to engage with stakeholders and deliver high-quality results. I am fluent in Spanish, which enhances my ability to connect with diverse populations.