Neelam Negi

I am a highly motivated and detail-oriented Informatics graduate with hands-on experience in business analysis, basic web development, and customer service. My expertise lies in gathering and documenting requirements, analyzing business processes, and supporting user-focused solutions. I thrive in environments where I can apply my technical knowledge, problem-solving abilities, and communication skills to contribute to organizational success.

During my time as an Enrollment Coordinator at CVS/Aetna Health, I managed end-to-end healthcare member enrollment, ensuring data accuracy and compliance. I resolved complex enrollment issues through collaboration with internal departments and conducted needs analysis by capturing user input and documenting requirements. My role as an Administrative Assistant at UPS further honed my skills in creating and maintaining internal documentation, collaborating with teams for process improvements, and coordinating interdepartmental communication to support project execution.