Tangie Hall

At Goodwill Industries, I coordinated behavioral health service authorizations, contacted insurance companies for approvals, and maintained accurate client insurance information.

I tracked Individual Review Plans, entered approved authorizations promptly, and communicated incomplete or expired documentation to the company director. My work is grounded in compliance monitoring, HIPAA standards, case coordination, and reliable record keeping.

Earlier roles in clerical support, customer service, food service, and retail strengthened my ability to manage records, support multiple departments, process payments, and assist clients with professionalism.