Tamuna tkhilishvili
@tamunatkhilishvili
Customer-focused remote service professional with strong communication.
What I'm looking for
I am a customer-focused professional with several years of experience in customer service, sales, and hospitality across fast-paced retail and food & beverage environments. I consistently handle customer inquiries, resolve issues, manage payments, and deliver high-quality service.
My roles have included supervising teams, training staff, coordinating shifts, and maintaining professionalism during peak hours, which strengthened my leadership and multitasking abilities. I have hands-on experience operating cash registers and managing daily service operations.
I am comfortable and reliable working independently in remote settings, with strong communication, time management, and basic computer skills that support remote customer support responsibilities. I speak Italian fluently and have professional working proficiency in English, enabling effective support for diverse customer bases.
I bring a dependable work ethic, attention to detail, and a commitment to excellent customer experiences, making me well-suited for remote customer support roles that value problem resolution and consistent service delivery.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
PoP Santonspirito
Nov 2023 - Dec 2024 (1 year 1 month)
Managed daily customer service operations, trained staff, handled customer requests and payments, and maintained professionalism during peak hours.
Sales Assistant
Intimissimi Uomo
Jun 2023 - Jan 2024 (7 months)
Assisted customers with purchases, operated the cash register, and provided personalized service to drive sales and customer satisfaction.
Waitress
Ditta Artigianale
Oct 2022 - May 2023 (7 months)
Provided table service, handled orders and payments, and maintained clean service areas to ensure efficient front-of-house operations.
Bartender Supervisor
Red Garter
Nov 2018 - Apr 2023 (4 years 5 months)
Supervised staff, coordinated shifts, resolved customer concerns, and supported bar operations to maintain service quality during high-volume periods.
Barista / Waitress
C'appuccino
Jun 2018 - Oct 2018 (4 months)
Managed coffee service, handled payments, and ensured service efficiency and a positive customer experience.
Barista / Cashier
W.O.K
May 2018 - Jun 2018 (1 month)
Processed customer payments and supported daily service operations at a high-volume establishment.
Waitress
Old Wild West
Nov 2016 - May 2017 (6 months)
Provided table service and organized dining areas to maintain service flow and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Tamuna hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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