Nina K
@ninak
Dynamic team leader with expertise in management and customer service.
What I'm looking for
With nearly three years of experience at SKA, I have progressively taken on leadership roles that have honed my skills in management, team coordination, and customer service. My journey began as a Bar Manager, where I managed and trained a team of up to 15 staff members, ensuring a safe and clean environment while delivering excellent customer service.
As an Assistant Manager, I developed store policies and procedures that significantly improved customer service and sales efficiency. My focus on increasing customer loyalty and store revenue has been a key achievement in my career. I thrive in dynamic environments and am passionate about fostering teamwork and communication to achieve organizational goals.
Experience
Work history, roles, and key accomplishments
Bar Manager
SKA
May 2023 - Jan 2025 (1 year 8 months)
Managed and trained a staff of up to 15, ensuring a safe and clean bar environment while providing excellent customer service.
Assistant Manager
SKA
Oct 2022 - Apr 2023 (6 months)
Developed store policies and procedures to improve customer service and sales. Focused on increasing customer loyalty and store revenue.
Team Leader
SKA
Jul 2022 - Sep 2022 (2 months)
Led a team to enhance customer service and operational efficiency. Developed communication skills and teamwork within a dynamic environment.
Room Service Staff
Hotel Boutique
Aug 2021 - Aug 2021 (0 months)
Provided room service in a hotel setting, ensuring guest satisfaction and maintaining high service standards.
Education
Degrees, certifications, and relevant coursework
Nina hasn't added their education
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