Tamra Glenn

I’m a detail-oriented Administrative & Sales Support Professional with experience supporting contract management, CRM administration, customer communications, and operational processes. I bring accuracy, organization, and professionalism while juggling multiple priorities in fast-paced environments.

Since 2023, I’ve helped sales and client service operations by drafting, reviewing, and managing contracts, amendments, renewals, and transition documentation. I maintain Salesforce CRM records to ensure customer, contract, and sales pipeline information is current and reliable.

I monitor active opportunities and renewal schedules to support timely follow-up and customer retention. I also generate and maintain reports for sales performance, revenue tracking, and operational metrics to help teams stay aligned and proactive.

I coordinate communication between management, sales teams, and clients to facilitate project execution and issue resolution, while staying compliant with company standards. Previously, I delivered customer service from a high-volume call center by resolving billing and product/service inquiries and documenting account updates in CRM systems.