Tamoy Campbell

Managed property operations, including drafting and monitoring annual maintenance budgets, coordinating grounds improvements, and overseeing tenant communications. Supervised janitorial, grounds, and security personnel, ensuring smooth operations and conducting monthly property inspections.

Managed general managerial functions, including recruitment, staff supervision, and compliance with Strata's By-Laws and Commission policies. Conducted site inspections, liaised with contractors, and implemented procedures for timely fee collection.

Provided team supervision, organized work to meet monthly goals, and conducted coaching and development sessions. Reviewed agent performance, generated analytical reports, and handled escalated customer calls.

Answered customer questions, informed existing customers of promotions, and assisted with orders, refunds, and exchanges. Maintained customer accounts, recorded information, and made product recommendations.

Serviced customer accounts via phone and chat, processing loan payments and resolving technical issues. Managed a high volume of calls efficiently, handled complaints, and documented customer interactions.

Handled third-party collection calls, set up payment plans, and tracked outstanding debts. Located and contacted debtors, negotiated payment terms, and updated account statuses.

Currently pursuing an Associate Degree in Human Resource Education Management. This program is pending completion.

Completed an Associate Degree in Health & Wellness Tourism. This area of study included Business Administration, Marketing, and Psychology.

Completed courses in Supervisory Management and Project Management.

Obtained an Associate Degree in General Studies through the Caribbean Advanced Proficiency Examination.

Received a High School Diploma from Cornwall College. Actively participated in the Prefects Council and served as General Secretary of The Business Club.