Open to opportunities

Rachelle Thompson

@rachellethompson

Message

Property management and leasing professional driving occupancy and guest satisfaction.

Jamaica

Message

What I'm looking for

I seek roles in property or short-term rental management with clear growth paths, collaborative teams, operational autonomy, and chances to optimize occupancy and guest experience.

I am a results-driven property management and leasing professional with hands-on experience in residential real estate, short-term rental operations, and client relations. I manage listings from launch through lease execution while ensuring clear communication with tenants and owners.

I have operated and optimized 25+ Airbnb reservations, maintaining consistent 4–5 star ratings through proactive service, pricing adjustments, and calendar management. I also coordinate vendors, payments, and property readiness in remote, fast-paced environments.

In client-facing roles I have managed digital media accounts, delivered performance reporting, and collaborated cross-functionally to meet objectives and deadlines. I have driven business development initiatives, negotiated partnerships, and supported onboarding and training to scale service delivery.

I hold an MSc in Business and Corporate Communications and combine strong organization, problem-solving, and administrative skills with experience using property management CRMs, Airbnb/VRBO tools, and Google Workspace/Microsoft Office to optimize revenue and service quality.

Experience

Work history, roles, and key accomplishments

Current

Airbnb Host & Property Manager

Current

Self-Managed

Jan 2023 - Present (3 years)

Operated short-term rental properties managing 25+ reservations, guest communications, check-ins and issue resolution while maintaining consistent 4–5 star ratings and optimizing pricing and calendars for occupancy.

Calendar Management Payments Remote Operations

Current

Real Estate Salesperson

Current

Prestige Realty Management

Jan 2023 - Present (3 years)

Managed residential rental listings from marketing through lease execution, coordinated showings and tenant onboarding, and closed rental and residential sales while ensuring accurate contracts and client satisfaction.

Residential Leasing Tenant Relations Pricing Strategy Contract Management Client Communication

Current

Senior Digital Media Consultant

Current

Imagine Digital / Yello Media Group

Jan 2022 - Present (4 years)

Managed client accounts including renewals, reporting and issue resolution, coordinated cross-functional execution, and maintained organized records for multiple active accounts in deadline-driven settings.

Client Management Renewals performance reporting CRM

Business Development Manager

Captain Euro Technology & Mabby Investments Ltd.

Jan 2021 - Dec 2022 (1 year 11 months)

Identified growth opportunities, developed proposals to expand services and revenue, built partner/vendor relationships, and oversaw onboarding and training to improve workflows and service delivery.

Business Development Proposal Writing Partnership Management Vendor Relations Onboarding Training Revenue Growth Process Improvement

Business Development Executive

WVM Brawta Living

Jan 2018 - Dec 2021 (3 years 11 months)

Negotiated partnership agreements, managed client onboarding and contract initiation, and supported customer engagement through digital content and communications to drive company growth.

Negotiation Client Onboarding Contract Management Customer Engagement Digital Content Sales Support

Marketing Manager, Promotions

Algix Jamaica

Jan 2015 - Dec 2018 (3 years 11 months)

Led marketing campaigns and promotional initiatives, coordinating internal teams and external vendors to deliver campaigns on schedule and support sales objectives.

Marketing Campaigns Promotion Campaign Execution Cross Functional Collaboration