Tamara Lightbourne JP

Provided counselling services and managed front-desk operations including record-keeping and data entry, streamlining office workflows and maintaining client records since 2017.

Provided virtual administrative support and Jamaican Sign Language interpretation remotely, facilitating communication and documentation for clients.

Supported senior staff with virtual scheduling, correspondence, and administrative tasks to improve time management and office efficiency.

Maintained client records and provided counselling services across schools, workplaces, and community locations, delivering targeted support from 2013 to 2017.

Transcribed court proceedings, proofread and edited legal documents, assisted with IT tasks and organized case files between 2009 and 2012.

Entered data accurately into a customized system for electoral records, ensuring timely and reliable data capture during part-time engagement.

Managed switchboard operations, typed documents, and provided administrative support to the Editor-in-Chief, ensuring smooth office communication and documentation.

Managed switchboard, performed typing tasks and provided IT support to office staff, contributing to efficient daily operations.

Completed certificate courses in Grief Counselling and General Counselling.

Completed a Level 4 certificate course in Jamaican Sign Language.

Completed a certificate course in Counselling Theories I.

Completed courses in Commercial Food Preparation and Entrepreneurial Skills.

Completed a diploma course in Court Reporting and Entrepreneurship.

Completed CXC examinations with passes in English Language, English Literature, and Spanish.