Tamara Kerr
@tamarakerr
Experienced professional in sales and management
What I'm looking for
I am a highly proficient professional with a robust background in sales, administrative office duties, and management. With experience in utilizing Microsoft programs, including Office, Outlook, Excel, PowerPoint, Word, ACRM ARC, AI Chat, and Salesforce, I have developed a strong skill set to excel in various roles.
My professional journey has taken me through various industries, including health and wellness, real estate, and telecommunications. I have worked as a personal assistant, managing and operating a health and wellness company, and as an office manager for a luxury resort-style community development.
Currently, I work as an Advanced Home Specialist Tier 3 at Vivint Smart Home & Security Systems, where I manage and resolve escalated calls from customers, upsell and offer security systems, and resolve billing and technical concerns. I have also generated and processed sales, financing, referrals, and home/auto insurance.
Experience
Work history, roles, and key accomplishments
Advanced Home Specialist Tier 3
Vivint Smart Home & Security Systems
Feb 2022 - Present (3 years 4 months)
Managed and resolved escalated customer calls, upsold Vivint Smart Home Security Systems
Administrative Assistance/Office Manager
Kolter Homes at The Verandah
Jan 2019 - Feb 2020 (1 year 1 month)
Managed sales office for a luxury resort-style community development
Personal Assistant
Family Health Company
Managed sales, website, and property maintenance for a health and wellness company
Manager/Supervisor
Naples Community Hospital
Jan 1998 - Jul 2003 (5 years 6 months)
Managed and supervised the telecommunication department at NCH
Education
Degrees, certifications, and relevant coursework
Tamara hasn't added their education
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