Tamara Kerr

I am a highly proficient professional with a robust background in sales, administrative office duties, and management. With experience in utilizing Microsoft programs, including Office, Outlook, Excel, PowerPoint, Word, ACRM ARC, AI Chat, and Salesforce, I have developed a strong skill set to excel in various roles.

My professional journey has taken me through various industries, including health and wellness, real estate, and telecommunications. I have worked as a personal assistant, managing and operating a health and wellness company, and as an office manager for a luxury resort-style community development.

Currently, I work as an Advanced Home Specialist Tier 3 at Vivint Smart Home & Security Systems, where I manage and resolve escalated calls from customers, upsell and offer security systems, and resolve billing and technical concerns. I have also generated and processed sales, financing, referrals, and home/auto insurance.