Tamara Damcecska

I've supported customers at A1 Makedonija, handling inbound billing, account, technical, and service questions while documenting cases and resolving issues through internal CRM systems.

At Eleni Optics, I performed eye examinations and vision assessments, recommended corrective lenses, and helped customers choose eyewear suited to their prescriptions, lifestyles, and preferences. I also educated patients on eye care and contact lens use while managing appointments and accurate patient records.

I previously owned and managed Sunrisecafe, where I led day-to-day operations, staff scheduling, inventory, supplier orders, employee training, cash balancing, and customer service.

I'm friendly, patient, and customer-focused, bringing clear communication, problem-solving, organization, and empathy to fast-paced environments. I work effectively independently and as part of a team to create positive customer experiences.