Tamanna SinghTS
Open to opportunities

Tamanna Singh

@tamannasingh

Detail-oriented professional specializing in customer engagement and event operations.

India

What I'm looking for

I seek a dynamic role that fosters creativity and collaboration, with opportunities for growth.

I am a detail-oriented and customer-centric professional with extensive experience in customer engagement, event operations, and administrative coordination. My expertise lies in optimizing customer interactions and streamlining processes to enhance service excellence. I pride myself on being a strategic thinker who balances creativity with precision, ensuring seamless execution of tasks and the achievement of organizational objectives.

In my current role as a Senior Associate at WNS, I provide efficient customer support for British Gas, focusing on prompt resolution of inquiries and enhancing operational efficiency through process improvements. My previous experience as a Customer Care Executive at Teleperformance allowed me to excel in customer satisfaction and response efficiency, consistently exceeding performance targets. Additionally, my self-employment as an Event Manager has honed my skills in designing and executing events that align with client expectations while managing vendor relationships effectively.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Barkatullah University logoBU

Barkatullah University

Bachelor of Computer Applications, Computer Applications

2015 - 2017

Makhanlal Chaturvedi University logoMU

Makhanlal Chaturvedi University

Diploma in Computer Applications, Computer Applications

2014 - 2015

MB

MP State Board

Higher Secondary Education, Higher Secondary Education

2012 - 2014

MB

MP State Board

Secondary Education, Secondary Education

2010 - 2012

Tech stack

Software and tools used professionally

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Tamanna Singh - Senior Associate - WNS | Himalayas