Tamanna Singh

I am a detail-oriented and customer-centric professional with extensive experience in customer engagement, event operations, and administrative coordination. My expertise lies in optimizing customer interactions and streamlining processes to enhance service excellence. I pride myself on being a strategic thinker who balances creativity with precision, ensuring seamless execution of tasks and the achievement of organizational objectives.

In my current role as a Senior Associate at WNS, I provide efficient customer support for British Gas, focusing on prompt resolution of inquiries and enhancing operational efficiency through process improvements. My previous experience as a Customer Care Executive at Teleperformance allowed me to excel in customer satisfaction and response efficiency, consistently exceeding performance targets. Additionally, my self-employment as an Event Manager has honed my skills in designing and executing events that align with client expectations while managing vendor relationships effectively.