TCTalia Cotton
@taliacotton
Dedicated professional with extensive experience in customer service roles.
United StatesWhat I'm looking for
I am a dedicated professional with a strong background in customer service and community engagement. My experience spans various roles, including sales associate positions at well-known retail stores and a community action leader, where I focused on empowering individuals to improve their lives and communities. I pride myself on my ability to connect with customers and provide exceptional service, ensuring their needs are met and their experiences are positive.
Currently, I am self-employed as a hair stylist, child care provider, and home assistant. This role has allowed me to utilize my multitasking skills and my passion for helping others. I have developed a keen ability to manage multiple responsibilities while maintaining a high level of customer satisfaction. My goal is to leverage my extensive experience to contribute positively to a new team and help drive the success of the organization.
Experience
Work history, roles, and key accomplishments
Hair Stylist & Child Care
Self Employed
Mar 2017 - Present (8 years 2 months)
Provided hair styling services, child care, and home assistance including cooking, cleaning, and organizing.
Sorter
Amazon
Mar 2017 - Apr 2017 (1 month)
Sorted and prepared packages for shipment, ensuring timely delivery to customers.
Cashier
Portillo's
Dec 2016 - Feb 2017 (2 months)
Handled customer orders and payments, providing excellent service in a fast-paced environment.
Warehouse Worker
Staff Management
Oct 2015 - Dec 2015 (2 months)
Prepared orders for car parts in a warehouse setting, ensuring accuracy and efficiency in order fulfillment.
Team Member
Steak and Shake
Mar 2015 - Jun 2015 (3 months)
Prepared food items, maintained cleanliness, and collaborated with team members to enhance restaurant operations.
Sales Associate
Toys-R-Us
Oct 2014 - Dec 2014 (2 months)
Focused on cash register operations, stocked shelves, and provided assistance to customers in the store.
Sales Associate
Jewel-Osco
May 2014 - Sep 2014 (4 months)
Managed product ordering and scanning, greeted customers, and assisted with stock management in the Osco department.
Sales Associate
Kohl’s
Nov 2013 - Jan 2014 (2 months)
Provided customer service in various departments, managed cash register operations, and assisted customers both in-store and over the phone.
Community Action Leader
A Safe Haven
May 2012 - Sep 2012 (4 months)
Led initiatives to teach and empower individuals to improve their lives and communities, fostering personal growth and community development.
Florist
Sue Chamberlain Flowers
Mar 2010 - Jan 2011 (10 months)
Created floral arrangements for weddings and funerals, assisted with deliveries, and set up events.
Education
Degrees, certifications, and relevant coursework
Sullivan High School
Certificate in Assisting People with Disabilities, Disability Assistance
2012 - 2012
Received a Certificate in Assisting people with disabilities in December of 2012.
Sullivan High School
High School Diploma, General Education
2008 - 2012
High School Graduate with a diploma received in 2012.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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