Looking for a job

Taiwo Olakunle

@taiwoolakunle

Message

I support banking operations, merchant transactions, reconciliations, and accurate financial records.

Nigeria

Message

What I'm looking for

I'm looking for a Finance Officer or banking operations role where I can support transaction processing, reconciliation, financial records, compliance controls, and accurate service delivery.

I support merchant and transaction operations at Access Bank, investigating POS and terminal issues, reviewing payment evidence, and coordinating resolutions with internal teams.

I've also handled cash operations as a Relief Bank Teller, processing deposits, supporting ATM cash activities, balancing vaults, and maintaining strict financial controls. My collections experience at Trade Depot included reviewing overdue accounts, resolving payment issues, and tracking repayment commitments.

With an HND in Banking & Finance, I bring careful documentation, reconciliation support, data accuracy, confidentiality, and customer-focused stakeholder engagement to finance and banking operations.

Experience

Work history, roles, and key accomplishments

Current

POS Support Officer

Current

Access Bank PLC

Apr 2023 - Present (3 years 5 months)

Provide operational support to merchants using POS terminals, investigate transaction and terminal issues, and maintain accurate records. Coordinate with internal teams to ensure timely resolution of support requests.

POS Operation Merchant Support Transaction Investigation Reconciliations Customer Service Record keeping Stakeholder Engagement

Skip Tracer / Collections Agent

Trade Depot Limited

Sep 2022 - Feb 2023 (5 months)

Reviewed overdue accounts, contacted customers to resolve payment issues, and negotiated repayment arrangements. Maintained accurate records and monitored repayment commitments.

Collections Skip tracing Customer Contact Negotiation Record keeping Outbound Communications

Relief Bank Teller

Access Bank PLC

Jul 2022 - Sep 2022 (2 months)

Processed customer deposits, cash confirmations, ATM card activations, and mobile banking onboarding. Performed cash counts and assisted with ATM cash loading and vault balancing.

Cash Handling Customer Service ATM Operations Cash Vault Balancing Transaction Processing

Teacher

Champions' Kingdom School

Jan 2021 - Jan 2022 (1 year)

Maintained structured records, attendance documentation, lesson plans, and student performance information. Coordinated classroom activities and managed documentation.

Teaching Documentation Record keeping Classroom Management

Claims Clerk

Staco Insurance PLC

Jan 2017 - Dec 2017 (11 months)

Reviewed insurance claim forms and supporting documentation for completeness and accuracy. Provided administrative support to the claims department.

Claims Processing Documentation Review Administrative Support

Office Assistant / Cashier / Receptionist

Speedtrack Nigeria Ltd

Jan 2016 - Dec 2016 (11 months)

Processed customer payments and supported refunds/exchanges while maintaining accurate sales and transaction records. Monitored stock levels and assisted customers.

Cash Handling Customer Service Sales Records Stock Monitoring