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Mercy James

@mercyjames2

Banking operations professional at United Bank for Africa, reviewing trade documents and resolving regulatory discrepancies.

Nigeria
Message

At United Bank for Africa, I review shipping and trade documentation for regulatory compliance and work with internal teams, clients, and banks to resolve discrepancies raised by customs or trade regulators.

I track shipment documentation and keep customers updated. I also contribute to process improvements that reduce document handling errors and turnaround times.

Previously, I supported customers with banking transactions and account inquiries, and processed teller transactions while balancing cash and following bank procedures. I use Finacle Core Banking Application and Microsoft Office Suite.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ajayi Crowther University logoAU

Ajayi Crowther University

Bachelor of Science, Business Administration

Bachelor of Science in Business Administration from Ajayi Crowther University, completed in November 2024.

Federal Polytechnic Idah logoFI

Federal Polytechnic Idah

Ordinary National Diploma

Ordinary National Diploma from Federal Polytechnic Idah, completed in December 2015.

Tech stack

Software and tools used professionally

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