
Taiwo olabooye
@taiwoolabooye
Ramp Agent at CobaltGroundSolutions completing inspection records for 30+ aircraft per shift and helping reduce turnaround delays by 10%.
What I'm looking for
At CobaltGroundSolutions, I carry out pre-departure inspections and safety checks on aircraft and ground equipment, reporting faults in line with regulatory standards. I complete accurate inspection records and turnaround reports for 30+ aircraft per shift.
I work with engineers and pilots to resolve operational discrepancies and follow maintenance and safety procedures. Evidence-based decisions under time pressure helped reduce turnaround delays by 10%.
At Computershare/Home Fundraising, I handled customer and partner contacts in FCA-regulated environments and investigated issues by reviewing account information and applying policy criteria. I also trained new staff on compliance, documentation and customer communication.
My experience also includes shipment verification and quality checks at Amazon, along with customer service at McDonald's. Across these roles, I’ve worked with safety, compliance, accurate record-keeping and customer issue resolution.
Experience
Work history, roles, and key accomplishments
Ramp Agent
Cobalt Ground Solutions
Dec 2022 - Present (3 years 11 months)
Carried out pre-departure inspections and safety checks on aircraft and ground equipment, reporting faults in line with regulatory standards. Completed documentation for 30+ aircraft per shift and helped reduce turnaround delays by 10%.
Customer Care & Fundraising Representative
Computershare/Home Fundraising
Oct 2021 - Dec 2022 (1 year 2 months)
Handled high volumes of customer and partner contacts in FCA-regulated environments, following financial and data protection rules. Investigated and resolved customer issues by reviewing account information and applying policy criteria.
Delivered consistent service in a fast-paced environment while following strict hygiene and operational policies. Resolved customer issues promptly, keeping satisfaction scores above 95%.
Processed and verified 1,000+ shipments per shift, maintaining product integrity and traceability on electronic systems. Carried out routine quality and compliance checks on equipment and goods handling.
Education
Degrees, certifications, and relevant coursework
GCSE
GCSE, General
Completed 5 GCSEs including Maths and English.
Aviation Security & Compliance Awareness Training
Training, Aviation Security
Completed aviation security and compliance awareness training.
HGV Licence Training
HGV Licence, Driving
Completed HGV licence training ahead of schedule.
Safety-Critical Medical Assessment
Assessment, Medical
Grade: Passed
Passed safety-critical medical assessment in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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