Looking for a job

Taiwo Adedara

@taiwoadedara

Customer service representative at Sienna Senior Living Ontario, resolving resident and family concerns and coordinating timely support.

Canada

Message

At Sienna Senior Living Ontario, I responded to residents’ and families’ inquiries, addressed concerns, and coordinated with internal teams so residents received timely assistance and appropriate resources.

At Letshego Microfinance Bank Ltd, I resolved customer complaints and helped customers with account services and banking products. Earlier, at First Bank Plc, I processed international transfers and handled trade finance documentation.

Experience

Work history, roles, and key accomplishments

Client Support Officer

Sienna Senior Living

Mar 2024 - Sep 2026 (2 years 6 months)

Provided compassionate and professional support to residents, families, and clients by responding to inquiries and addressing concerns. Coordinated client support services and managed inquiries through phone, email, and in-person communication.

Multitasking Fast Learner Good Memory Staying Organized Work Under Pressure Active Listening Patience Time Management Friendly Attitude Problem Solving Computer Literacy

Customer Service Representative

Letshego Microfinance Bank Ltd

Jun 2022 - Feb 2024 (1 year 8 months)

Resolved customer complaints and service issues promptly and professionally. Assisted customers with account-related services and promoted financial products and services by identifying customer needs.

Multitasking Fast Learner Good Memory Staying Organized Work Under Pressure Active Listening Patience Time Management Friendly Attitude Problem Solving Computer Literacy

Foreign Operation Officer

First Bank Plc

Jan 2021 - May 2022 (1 year 4 months)

Processed inward and outward foreign transfers through international payment channels and ensured accurate authorization and documentation. Liaised with customers and correspondent banks to resolve issues related to international transfers and foreign exchange transactions.