Looking for a job

Tai Tran

@taitran

Message

I convert customer inquiries into sales while strengthening service quality and customer relationships.

Vietnam

Message

What I'm looking for

I'm looking for a sales or customer service role where I can handle customer inquiries, build lasting relationships, achieve sales targets, and contribute to a collaborative multicultural team.

I've supported furniture customers at Vinarem through product consultations, inquiry follow-up, and sales conversion. Within my first two months after probation, I achieved approximately 200 million VND in sales.

At TC Global Inc, I handled customer inquiries across email, chat, and online channels, resolved concerns, and supported account growth. I also trained team members and monitored performance to improve service quality.

I bring more than three years of sales and customer service experience, including CRM, lead generation, customer retention, and office data entry. I work effectively in multicultural environments and focus on building relationships that encourage repeat business.

Experience

Work history, roles, and key accomplishments

Furniture Salesman

Vinarem

Apr 2022 - Aug 2025 (3 years 4 months)

Provided product consultation and sales support to customers. Followed up customer inquiries and converted prospects into sales opportunities, achieving approximately 200 million VND in sales within the first two months after probation.

Sales Customer Service Customer Relationship Management Teamwork Microsoft Office

Customer Service Representative / Team Leader

TC Global Inc

Mar 2021 - Jan 2022 (10 months)

Handled customer inquiries through email, chat, and online channels. Resolved customer concerns, maintained customer relationships, and trained team members to improve service quality.

Customer Service Team Leadership Email Support Live Chat Account Management Training