Tahir Bek Basha
@tahirbekbasha
I resolve customer inquiries across chat, calls, social media, and automotive support.
What I'm looking for
I've supported customers at Teleperformance Egypt, BPO Hive, Revibe, and Sudatel across calls, chat, social media, orders, returns, complaints, and VIP/postpaid services. At BPO Hive, I helped automotive customers in the United States, Canada, and Australia find vehicles matching their specifications and supported them through purchasing.
I also bring technical operations experience from Al Baraka Bank Sudan, Molar for Import and Export, Davinci Dental Centre, Ibn Khaldoon College, and Welcomes for Car Maintenance, including database administration, technical support, website administration, network troubleshooting, and digital marketing.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Sudatel
Provided customer service support for VIP, postpaid, and English sections, and managed social media as a strategist.
Education
Degrees, certifications, and relevant coursework
National Ribat University
Bachelor of Science, Computer Science
2009 - 2013
Pursued a Bachelor degree in Computer Science, gaining foundational knowledge in computing and technology.
Almaali Secondary School
Secondary School Certificate, General Studies
Completed secondary education at Almaali Secondary School.
Saint Francis, Comboni Primary School
Primary School Certificate, General Studies
Attended primary school at Saint Francis, Comboni Primary School.
Availability
Location
Authorized to work in
Job categories
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