Taha Tariq
@tahatariq1
I lead high-volume U.S. NEMT dispatch operations, coordinating fleets, patients, and time-sensitive service recovery.
PakistanWhat I'm looking for
At Infina Health, I lead live U.S. NEMT dispatch operations, coordinating fleet allocation, drivers, patients, and healthcare facilities across high-volume service delivery.
I oversee 50–100+ daily trips and handle 80+ daily calls, using Samsara and MediRoutes to monitor routes, ETAs, delays, and corrective actions in real time.
I resolve vehicle breakdowns, driver issues, schedule conflicts, and late-running trips by rapidly reallocating resources to minimize service interruption. I also maintain fleet diagnostics, maintenance records, asset updates, and operational data through Fleetio and Zoho CRM.
Alongside operations work, I bring U.S.-facing B2B communication experience from EHM IT Services and a medical background as a fourth-year MBBS student.
Experience
Work history, roles, and key accomplishments
Lead Medical Dispatcher & Patient Care Coordinator
Infina Health
Jun 2024 - Present (2 years 3 months)
Promoted to lead shift operations, supervising dispatch workflows, fleet allocation, and service delivery across high-volume U.S. NEMT operations. Oversaw 50–100+ daily trips, managed real-time disruptions, and handled 80+ daily calls as a primary escalation point.
Telesales Representative
EHM IT Services
Apr 2021 - May 2024 (3 years 1 month)
Executed outbound B2B cold-calling campaigns targeting U.S. clients and consistently worked toward and beyond monthly lead-generation targets. Managed prospect pipelines, meeting schedules, follow-ups, and CRM activity while maintaining accurate client records.
Education
Degrees, certifications, and relevant coursework
Independent Medical College, Faisalabad
Bachelor of Medicine, Bachelor of Surgery (MBBS), Medicine
Pursuing Bachelor of Medicine, Bachelor of Surgery (MBBS), currently in the 4th year.
Punjab College
Higher Secondary Certificate (F.Sc Pre-Medical), Pre-Medical
Completed Higher Secondary Certificate (F.Sc Pre-Medical).
Divisional Model College
Cambridge O Levels, General
Grade: A in English
Completed Cambridge O Levels with Grade A in English.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
Skills
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