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Tadeniawo Collins

@tadeniawocollins

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Customer Success, communications, and copywriting professional with 15+ years in media and PR.

Nigeria

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What I'm looking for

I seek a role where I can apply customer success, communications, and copywriting expertise to drive growth, collaborate with cross-functional teams, and advance professionally in a world-class organization.

I am a Media, Customer Success Management, and Public Relations professional with over 15 years of experience in journalism and media communications, delivering SEO-optimized content, customer success programs, and PR campaigns that drove visibility and revenue.

I've ghostwritten and edited multiple books, earned Top-Rated freelancer status on Upwork, and led marketing, PR, and media initiatives that boosted brand visibility and sales across sectors including entertainment, beverage, and media.

I bring strong conflict-resolution, organizational, and stakeholder-management skills, plus hands-on experience with social media tools and campaign execution, and I am driven to contribute to a world-class organization where I can deliver measurable growth.

Experience

Work history, roles, and key accomplishments

Ghost Writer & Executive Assistant

Mgbeke Group

Jan 2022 - Dec 2025 (3 years 11 months)

Collaborated with authors and executives to ghostwrite and edit over 6 published books, managed executive schedules and stakeholder communications, and supported customer success efforts across Nigeria and West Africa.

ghostwriting Editing Customer Success Research Project Coordination Stakeholder Management Scheduling Content Strategy

Freelancer

Upwork

Jun 2021 - Sep 2024 (3 years 3 months)

Provided top-rated copywriting, ghostwriting, PR, customer success, and administrative services for clients in Europe, Canada, and the USA, earning a Top-Rated badge within three months.

Copywriting ghostwriting Customer Success PR Client Relations SEO Content Writing Administrative Support

Freelance Writer

Opera News Hub

Nov 2019 - May 2021 (1 year 6 months)

Wrote and published original, SEO-optimized articles and reviews on lifestyle, sports, entertainment, politics, religion, and breaking news to drive audience engagement.

SEO Research News Reporting Editing CMS

Marketing & P.R Executive

Luxury Seventy Seven Ltd

Aug 2016 - Mar 2019 (2 years 7 months)

Led marketing and PR for media products, secured media partnerships, generated revenue from content sales in the first month, and managed press events and reputation management.

PR Media Relations Campaign Management Event Planning Revenue Generation Brand Management Sales

Marketing & Media Director

Kisil Entertainment Network

Feb 2016 - Jul 2016 (5 months)

Developed marketing campaigns and signature events that increased brand visibility by 60%, managed social content and daily editorial for the company blog, and resolved customer complaints.

Marketing Strategy Event Management Social Media Content Creation Editorial Brand Awareness Customer Support Analytics

Senior Correspondent

Nigeria Entertainment Today

Oct 2014 - Jan 2016 (1 year 3 months)

Oversaw production of a weekly 16-page publication as editor/production lead, ensuring timely releases and increasing sales and brand acceptance by 50% within three months.

Editorial Management Reporting Production Scheduling Content Strategy Team Leadership

Brand / Media Manager

Jaguar Beverages Ltd

Oct 2013 - Oct 2014 (1 year)

Managed email and social campaigns that increased digital visibility by 45% in two months and oversaw promotional activities that drove a 70% sales increase in three months.

Brand Management Email Marketing Social Media Campaigns Promotion Customer Service Analytics Content Creation

Public Relations & Marketing Executive

Ledrop Nigeria Ltd

Nov 2011 - Aug 2013 (1 year 9 months)

Launched and managed social accounts and engagements boosting brand visibility by 150% in the first month, improved response times and conversions, and produced activation events for premium brands.

PR Social Media Management Sprinklr Hootsuite Crisis Management Customer Relations

Editor

Echonews Newspaper Ltd

Apr 2010 - May 2012 (2 years 1 month)

Served as Editor-in-Chief for a monthly 16-page publication, ensuring on-time production and delivering original articles on education, politics, and lifestyle.

Editing Reporting Content Development Team Coordination

Entertainment Reporter

Vintage Press Ltd

Mar 2008 - Jun 2009 (1 year 3 months)

Produced weekly entertainment articles and interviews for the entertainment desk, covering major industry events and delivering timely editorial content.

Reporting Interview Writing Research