TABJ User
@tabjuser
Dedicated back office assistant with strong communication skills.
What I'm looking for
My name is Tiago Alexandre Brandão de Jesus, and I have extensive experience in back office operations and customer service. Over the years, I have honed my skills in various roles, including as a back office assistant at Accenture and in multiple positions at PT Contact. My responsibilities have ranged from managing customer registrations to handling administrative tasks, ensuring smooth operations and excellent service delivery.
I pride myself on my ability to work effectively in team environments, having collaborated with diverse departments throughout my career. My communication skills, both in Portuguese and English, have allowed me to engage with clients and colleagues efficiently. I am also passionate about creative writing, which complements my professional skills by enhancing my ability to articulate ideas clearly and effectively.
Experience
Work history, roles, and key accomplishments
Back-Office Assistant
Accenture
Apr 2015 - Jan 2016 (9 months)
Provided back-office support, ensuring efficient operations and communication between departments.
Operador Back Office Portabilidade / Adesão
PT Contact
Apr 2014 - Apr 2015 (1 year)
Handled customer portability requests and new subscriptions, ensuring accurate data entry.
Assistente Back Office
PT-MEO
Sep 2012 - Sep 2013 (11 months)
Managed technical data entry and confirmed new customer subscriptions through correspondence.
Operador Inbound / Back-Office
EDP
Jan 2011 - Oct 2011 (9 months)
Registered customer activities and issues, and coordinated installation appointments with technicians.
Operador Back-Office
PT Contact
Jun 2009 - Dec 2010 (1 year 6 months)
Registered sales and handled the administrative tasks related to customer registration.
Comunicador Comercial Inbound
PT Contact
Jan 2008 - May 2009 (1 year 4 months)
Promoted PT products to existing and potential customers through inbound sales calls.
Bagageiro / Recepcionista
Hotel Real Palácio
Jan 2007 - Sep 2007 (8 months)
Responsible for check-in and check-out of guests, managing cash registers, and providing customer service.
Education
Degrees, certifications, and relevant coursework
TABJ hasn't added their education
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