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Syuzi Khachatrian

@syuzikhachatrian

Message

Certified Scrum Master and IT Project Manager driving Agile delivery and product outcomes.

Armenia

Message

What I'm looking for

I seek roles where I can lead Agile teams, improve delivery efficiency, own product roadmaps, and work closely with stakeholders in growth-focused companies.

I am a Certified Scrum Master and IT Project Manager with hands-on experience delivering Agile products across Fintech, SaaS, and technology industries. I lead cross-functional teams, manage product roadmaps, and translate complex requirements into actionable plans that align with business goals.

My work has improved delivery predictability and reduced time-to-market by 30% while increasing team efficiency by 25% through optimized sprint planning, backlog grooming, and workflow automation in Jira. I focus on stakeholder management, process optimization, and KPI-driven performance.

I bring practical experience delivering mobile and web fintech products, designing strategic product roadmaps, and strengthening collaboration between design, QA, and development to drive measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

IT Project Manager

Current

PandaTech

Mar 2025 - Present (7 months)

Delivered three fintech products across mobile and web platforms, improved delivery predictability by translating financial requirements into actionable tasks, and reduced sprint bottlenecks through optimized planning.

Agile Project Management Scrum Jira Backlog Grooming Roadmapping Stakeholder Management SDLC

Current

Project / Product Manager

Current

VistaLOS

Oct 2024 - Present (1 year)

Designed and maintained a strategic product roadmap and implemented Agile practices that increased team efficiency by 25% and reduced task management time by 30% via Jira workflow automation.

Product Roadmapping Agile Jira Market Research Competitor Analysis Workflow Automation UX collaboration

Account Manager

Soft Consulting Company

Jun 2024 - Dec 2024 (6 months)

Onboarded new clients and expanded the client base, improved customer satisfaction scores by 15% through live chat support, and tracked KPIs with performance dashboards to ensure service delivery.

Account Management Onboarding Customer Support KPI Tracking Excel Upselling Relationship Management

Sales Manager

RavenRock

Aug 2021 - May 2022 (9 months)

Developed client acquisition strategies that improved lead conversion rates by 20% and managed sales scripting and reporting to enhance forecasting accuracy for remote call center teams.