Syed Noris Javed
@syednorisjaved
Compliance-focused customer service SME specializing in KYC, EDD, and AML screening to reduce financial crime risk.
IndiaWhat I'm looking for
I’m an SME-level customer specialist focused on compliance, KYC, and AML screening procedures. I bring proven ability managing real-time escalations, risk assessments, and process quality improvements, with strength in source of funds tracking and identity validation workflows.
In my roles, I execute chat operations with strict SLA tracking, perform quality checks on complex compliance guidelines, and partner with leadership to optimize performance metrics. Alongside compliance work, I’ve delivered high-volume data labeling that trained machine learning models, while continuously improving workflow documentation, training, and quality controls to scale financial-crime defense frameworks.
Experience
Work history, roles, and key accomplishments
Executed real-time chat operations with strict SLA tracking and maintained high-quality compliance parameters. Handled escalations, performed quality checks, and advised team members on complex compliance guidelines to improve operational workflow performance.
Resolved customer issues using precise data verification across support tools while ensuring strict adherence to platform risk management policies. Maintained high quality metrics in a fast-paced environment while processing and validating documentation for sensitive account actions.
Freelance Data Labeler
Clickworker
Jan 2020 - Dec 2022 (2 years 11 months)
Annotated complex unstructured data to support machine learning model training while following strict project accuracy and compliance requirements. Delivered high-volume labeling tasks on schedule and performed validations to meet dataset quality standards.
Education
Degrees, certifications, and relevant coursework
Barkatullah University
Bachelor of Business Administration, Business Administration
Completed a BBA at Barkatullah University in Bhopal, completed in 2023.
Brilliant Convent School
Higher Secondary (12th Grade), General Education
Completed 12th grade at Brilliant Convent School in Bhopal in 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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