Vishal Mishra

At HCL Technologies, I handle AML/KYC operations for international banking clients, including Business KYC, CDD, EDD, customer verification, documentation review, and business account onboarding.

I review shareholding structures, UBOs, individual and corporate shareholders, and ownership information, while conducting PEP, sanctions, and adverse media screening. I also manage direct client interactions and escalations, maintaining quality, compliance, accuracy, and turnaround standards.

I train new joiners on AML/KYC processes, ownership checks, screening, documentation, and day-to-day case handling. Previously at Startek, I supported customers and worked in fraud risk monitoring, identifying potential fraud-related concerns for appropriate action.