Syed Navid Iqbal

Managing B2B client relationships and acting as a strategic liaison between internal Business Units. Owning client NPS system and transforming client feedback, commercial data, and digital marketing analytics into actionable growth strategies.

Owned quarterly product roadmap and growth strategy, driving cross-functional execution to achieve +17.3% MAU growth. Led consumer lifecycle and growth campaigns, designed A/B tests, and improved conversion through UX redesign.

Drove growth and engagement strategy for MyBL, scaling the platform to 1M+ DAU. Led a cross-functional team to deliver gamification features, resulting in 3x digital product sales and 15% churn reduction.

Supported development of community features, including journey design and wireframing. Contributed to gamification feature ideation and CMS management, and assisted in planning for the BL Labs incubator program.

Managed vendor relationships and resolved operational issues, improving partner satisfaction and service efficiency. Acted as liaison between customers and vendors to identify recurring issues and support growth-focused solutions.

Developed campaign strategies and creative content for brands including Shezan, Lafarge-Holcim, Chillox, and Ecowoods. Collaborated with clients and internal teams to deliver marketing campaigns aligned with brand objectives.

Grade: 3.57

BBA in Finance and Banking from Bangladesh University of Professionals, with a CGPA of 3.57.

Grade: 4.67

Completed H.S.C in Science from St. Joseph Higher Secondary School with a GPA of 4.67.

Grade: 5.00

Completed S.S.C in Science from St. Joseph Higher Secondary School with a GPA of 5.00.