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Navid Khan

@navidkhan

Product Manager at Optimizely, leading AI experimentation features and shipping tools that improve product adoption and retention.

Bangladesh

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At Optimizely, I led AI-driven features for its flagship AI product, improving experimentation speed and insight quality. I also shipped experimentation and analytics capabilities that contributed to churn reduction and increased bookings.

At Pathao Limited, I boosted food delivery revenue collection, expanded into Chittagong and Nepal, and introduced new revenue channels through Pathao Pay and Pay Later. Earlier, I developed marketing tools for European telecom clients at Secure Link Services (Selise) and helped launch a complaint resolution tool at Pathao Limited.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Optimizely

Jan 2022 - Present (4 years 9 months)

Led AI-driven features for Optimizely's flagship AI product, improving experimentation speed and insight quality. Shipped experimentation and analytics capabilities contributing to ~2% churn reduction and ~9% increase in bookings.

Product Management AI Experimentation Analytics Cross functional Leadership Metric Definitions

Product Manager (Consultant)

Truely eSim

Jan 2025 - Jan 2026 (1 year)

Built and scaled product and design teams. Developed and launched the company website and executed GTM strategy for web.

Product Management Team Building GTM Strategy Web Development Referral Programs Loyalty Programs

Senior Product Manager

Pathao Limited

Jan 2020 - Jan 2022 (2 years)

Boosted food delivery revenue collection from ~40% to 95%+ and launched in Chittagong and Nepal. Led Fintech verticals (Pathao Pay & Pay Later) and built a credit scoring model keeping default rates at ~11%.

Product Management Fintech Credit Scoring Data Strategy Agile Revenue Growth Market Expansion

Assistant Manager, Product

Surecash Limited

Jan 2019 - Jan 2020 (1 year)

Streamlined product eligibility by aligning regulatory feedback across teams. Delivered regulatory-compliant payment features on time and within budget.

Product Management Regulatory Compliance Cross functional Coordination Payment Systems

Business Analyst

Secure Link Services (Selise)

Jan 2018 - Jan 2019 (1 year)

Developed marketing tools and trained European telecom clients. Coordinated cross-functional teams across EU and Bhutan and managed software development using agile methods.

Business Analysis Agile Marketing Tools Client Relations Cross functional Coordination

Product Analyst

Pathao Limited

Jan 2018 - Jan 2019 (1 year)

Implemented Agile methodologies and JIRA across dev teams. Built and launched a complaint resolution tool that decreased ticket resolution time and backlog.

Agile Jira Mixpanel Analytics Product Backlog Management Complaint Resolution