Syeda Resham Masood - Virtual Assistant & Trainer - SPTI | Himalayas
SM
Open to opportunities

Syeda Resham Masood

@syedareshammasood

Senior-level virtual assistant with extensive administrative support experience.

Pakistan
Message

What I'm looking for

I am looking for a role that values professionalism and offers opportunities for growth.

I am a senior-level virtual assistant and administrator with extensive experience across various sectors. My expertise lies in operations, communications, and managing high-level calendars efficiently. I excel in handling complex tasks with minimal oversight, ensuring that all operations run smoothly and discreetly. My proactive approach has significantly enhanced productivity and optimized processes in my previous roles.

Throughout my career, I have demonstrated a strong ability to maintain data confidentiality and accuracy, particularly in data entry and management. I have organized numerous training sessions and webinars, showcasing my skills in designing presentations and facilitating learning experiences. My commitment to professionalism and adherence to strict confidentiality protocols has been pivotal in my success as an administrator.

With a background in customer support and front desk management, I have honed my client relationship management skills, making me adept at engaging with diverse clients and ensuring their needs are met. I am passionate about delivering premium quality service and continuously seek opportunities for personal and professional growth.

Experience

Work history, roles, and key accomplishments

SP

Virtual Assistant & Trainer

SPTI

Oct 2022 - May 2025 (2 years 7 months)

Accurately entered data into various databases and spreadsheets, ensuring data confidentiality. Organized training sessions and webinars, designing presentations and arranging logistics.

SK

Administrator

Skill2Get

Jan 2022 - Sep 2022 (8 months)

Managed the front of house reception area, handling all calls and visitor inquiries. Maintained professionalism and adherence to strict procedures, including managing the Human Resources department.

FE

Administrator

Fire and Safety Experts

Sep 2020 - Dec 2021 (1 year 3 months)

Prioritized and managed diverse tasks, including screening calls, managing emails, and coordinating calendars. Hired for part-time, full-time, and live-in assignments, and performed publishing and editing tasks for blog posts.

Education

Degrees, certifications, and relevant coursework

PU

Punjab University

Graduation, General Studies

Completed a graduation degree from Punjab University. The curriculum provided a foundational understanding in various subjects, preparing for professional roles.

VC

Viqar un-Nisa College

Intermediate, General Studies

Attended Viqar un-Nisa College in Rawalpindi for intermediate studies. This period focused on building a strong academic base for further education.

LS

Lahore School System

Matriculation, General Studies

Completed matriculation at Lahore School System. This foundational education provided essential skills and knowledge for subsequent academic pursuits.

Tech stack

Software and tools used professionally

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