Shamsah Maqbool
@shamsahmaqbool
Self-motivated virtual assistant skilled in HR, client relations, and administrative operations.
What I'm looking for
I am a self-motivated Virtual Assistant with proven experience providing exceptional administrative and organizational support in fast-paced environments. I prioritize workloads effectively, manage time well, and consistently meet deadlines while maintaining professionalism.
My background includes roles in human resources, client relationship management, and administrative support where I assisted with recruitment, payroll verification, sales team management, client meetings, and appointment scheduling. I have experience extracting data using software and maintaining confidential records.
I bring strong interpersonal skills, social media management, invoice processing, Microsoft Office proficiency, and a problem-solving mindset that helps operations run smoothly and supports client retention and team performance.
Experience
Work history, roles, and key accomplishments
Human Resources Assistant
Virtual Club
Sep 2023 - Aug 2024 (11 months)
Assisted with recruitment and interview processes to build a candidate pipeline, coordinated job postings and selection, and managed payroll processing by verifying timesheets to ensure accurate payments.
Client Relationship Manager
Millionaire Performance
Apr 2022 - Aug 2023 (1 year 4 months)
Managed a sales team to achieve growth and sales targets through training and mentorship, conducted client meetings to deliver tailored solutions, and resolved customer queries to maintain retention and loyalty.
Administrative Assistant
Bottom Line Solutions
Nov 2021 - Mar 2022 (4 months)
Scheduled and confirmed client appointments, maintained confidential filing systems, and extracted data using software to support operational efficiency.
Education
Degrees, certifications, and relevant coursework
International Islamic University Islamabad
Master of Science, Human Resource Management
2016 - 2019
Completed a Master of Science in Human Resource Management focusing on HR principles and practices from August 2016 to October 2019.
International Islamic University Islamabad
Bachelor of Business Administration (Honours), Finance
2008 - 2012
Completed a Bachelor of Business Administration (Honours) in Finance from August 2008 to September 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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