ayesha Aslam
@ayeshaaslam
Adaptable administrative professional skilled in remote support, data analysis, and customer-focused coordination.
What I'm looking for
I am an adaptable administrative professional with experience in remote executive support, customer service, and data research. I have managed executive calendars, supervised small teams, and delivered high-quality customer support across call and chat channels.
My background includes collecting and validating large datasets, producing performance insights with Microsoft Excel, and supporting cross-functional teams to inform business planning. I have supported marketing and sales outreach, maintained accurate documentation, and assisted with event and volunteer coordination.
I hold a Bachelor's in Business and IT (continuing) with certifications in digital marketing, Microsoft Office, and introductory data analysis. I am reliable, communicative, and eager to contribute to a growing organization while expanding my professional skills.
Experience
Work history, roles, and key accomplishments
Executive Support Coordinator
Gorilla Wings Marketing
Mar 2025 - Oct 2025 (7 months)
Managed executive calendars, coordinated meetings, and streamlined interdepartmental communication; supervised a team of five to ensure timely task completion and productivity improvements.
Executive Coordinator (Volunteer)
Zayed Knights Team
Aug 2023 - May 2025 (1 year 9 months)
Assisted event planning, scheduling, and volunteer coordination; prepared records and reports to support leadership and ensured clear communication across team activities.
Customer Support Associate
IBEX
Jan 2024 - Feb 2025 (1 year 1 month)
Delivered customer support via calls and chat, maintained quality standards while resolving technical and service queries, and improved customer satisfaction and retention through solution-driven service.
Data Research Analyst
UK Fitters
Mar 2023 - Aug 2023 (5 months)
Collected, validated, and monitored datasets to ensure accuracy and conducted research to identify trends that supported business planning and sales strategy; produced periodic reports for management.
Marketing Staff
Abdulla Computer Trading
Apr 2022 - Jun 2023 (1 year 2 months)
Supported customer communication and managed sales leads and marketing outreach, providing regular updates to management and maintaining professional client relations.
Performed data entry, online research, file and email organization, and basic marketing support for small business clients to improve workflow and project tracking.
Education
Degrees, certifications, and relevant coursework
University of the Punjab
Bachelor of Business and IT, Business and Information Technology
Activities and societies: Active participant in Volunteering society
Pursuing a Bachelor's degree combining business management and marketing studies at the University of the Punjab.
Board of Intermediate and Secondary Education, Lahore
High School Diploma, High School
Completed secondary education under the BISE Lahore board.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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