SFSyeda Fayeeqa
@syedafayeeqa
Customer-focused relationship officer with expertise in financial services and operations.
IndiaWhat I'm looking for
I am a customer-focused relationship professional with experience across financial services, cashier operations, and office administration. At Unimoni Financial Services I supported clients, resolved inquiries, and drove cross-sell and upsell opportunities while maintaining organized records and meeting targets.
Earlier, I managed cashier responsibilities including manual Tally accounts, ticketing, currency exchange, money transfers, gold loans and insurance, and worked in office administration handling bookkeeping, vendor files, purchasing and confidential information with strong multitasking and organizational skills.
Experience
Work history, roles, and key accomplishments
Relationship Officer
Unimoni Financial Services Ltd
Oct 2024 - Apr 2025 (6 months)
Provided personalized customer service, identified cross-sell/up-sell opportunities, and handled inquiries and complaints to maintain client satisfaction and retention.
Cashier
Unimoni Financial Services Ltd
Aug 2020 - Mar 2022 (1 year 7 months)
Managed transactions and manual registers, handled ticketing, currency exchange, money transfers and insurance products, and consistently met daily sales targets and pan-India rankings.
Office Admin
Ucon Builders & Developers
Mar 2017 - Feb 2020 (2 years 11 months)
Managed client reception and appointments, maintained office and vendor files, performed bookkeeping tasks including invoicing and accounts monitoring, and handled procurement of office supplies.
Education
Degrees, certifications, and relevant coursework
Osmania Degree College for Women
Bachelor of Commerce, Commerce (Computers)
Grade: 83%
Completed a Bachelor of Commerce (Computers) at Osmania Degree College for Women, affiliated with Rayalaseema University, achieving 83%.
Board of Intermediate
Intermediate (MPC), Mathematics, Physics, Chemistry
Grade: 62%
Completed Intermediate (MPC) level education from the Board of Intermediate with 62%.
Board of Secondary Education
Secondary School Certificate, Secondary Education
Grade: 72%
Completed Secondary School Certificate (SSC) with 72%.
Osmania College of Education
Bachelor of Education, Education
Grade: 83%
Completed a Bachelor of Education program at Osmania College of Education, affiliated with Rayalaseema University, achieving 83%.
G. Pullaiah College of Engineering and Technology
Master of Business Administration, Human Resources and Finance
Grade: 75%
Completed a Master of Business Administration with specialization in HR & Finance under JNTU Anantapur, achieving 75%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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